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Privacy Policy

Last updated: March 2026

1. Who We Are

Lodhi Real Estate & Buildwell ("we", "us", "our") is a RERA-registered real estate agency based in Dharuhera, Haryana, India (RERA: PKLAGENT-3737-2024). This privacy policy explains how we collect, use, and protect your personal data when you use our website at lodhirealestatebuildwell.in.

2. What Data We Collect

We collect the following personal data through our website:

  • Contact Form Submissions: Name, email address, phone number, and optional message.
  • Page Context: The URL of the page you submitted the form from.
  • Technical Data: IP address (for rate limiting and spam prevention only), browser type, and device information collected through cookies and analytics.
  • Analytics Data: If you consent to cookies, Google Analytics (GA4) collects anonymized usage data such as pages visited, time spent, and general geographic region.

3. How We Use Your Data

  • To respond to your property inquiries and provide relevant information.
  • To contact you about properties matching your requirements.
  • To send a confirmation email acknowledging your inquiry.
  • To improve our website and services through aggregated analytics.
  • To prevent spam and abuse through rate limiting.

4. Who Has Access to Your Data

Your personal data is accessible only to Lodhi Real Estate & Buildwell staff members who need it to respond to your inquiry. We do not sell, rent, or share your personal data with third parties for marketing purposes.

We use the following third-party services to operate our website:

  • Supabase (database hosting) -- stores your contact form submissions securely.
  • Google Analytics (website analytics) -- collects anonymized usage data, only with your consent.
  • GoDaddy SMTP (email delivery) -- sends notification and confirmation emails.

5. Data Retention

Lead submissions (name, email, phone, message) are stored in our database until manually deleted by an administrator. We periodically review and remove old leads that are no longer relevant.

6. Your Rights

Under the Digital Personal Data Protection Act (DPDPA) 2023, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Grievance Redressal: File a complaint about how your data is handled.

To exercise any of these rights, please contact us at the details provided below. We will respond to your request within 30 days.

7. Cookies

Our website uses cookies for the following purposes:

  • Essential Cookies: Required for authentication (admin panel only) and basic site functionality.
  • Analytics Cookies: Google Analytics cookies that help us understand how visitors use our website. These are only loaded after you give consent via our cookie banner.

You can manage your cookie preferences at any time through our cookie consent banner or by clearing cookies in your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encrypted database connections (SSL/TLS), role-based access control for admin staff, and rate limiting to prevent abuse.

9. Children

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us:

12. Compliance

This policy is designed to comply with India's Digital Personal Data Protection Act (DPDPA) 2023. If you are accessing our website from outside India, please be aware that your data will be processed and stored in India.